Collection
SERVICE VERIFICATION
RFID Verification
Our RFID solutions deliver reliable results that you can depend on. Our field proven tags will help you to automate waste collection verification and give you more data on track fleet management.
Manual Verification
A simple, inexpensive and cost effective service verification solution. Through our on board computer, drivers can simply tap a button to confirm collection or non-collections. Drivers can also add a note to the customer account.
Camera Verification
Nothing can beat a picture when it comes to service collection disputes or issues. Our cameras will capture the an image of the collection, tie this image to the GPS location data and timestamp.
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HOW OUR SOLUTIONS COMPARE
Area
RFID
CAMERAS
MANUAL
Cost Impact
Can be expensive as each bin requires a chip, each route requires chip readers and ongoing maintenance
At 1 camera per truck, this is not going to push any budget and WIS see this as the most cost effective solution
Manual verification is the least expensive option as it is performed by the service crews on route.
Reliability
Once set up, this RFID is simple to use while delivering reliable and accurate results
Cameras deliver unrivalled reliability. They are configured to detect all bins types, record every lift and location and always assign the correct lift the right customer.
Prone to error. Completely dependent on performance of service crew. Results can be disputed.
Reporting
Will display lift data and can also provide image of scanning locations.
Shows actual video verification. Can provide reports on number of times a bin was emptied and location data.
Reporting is basic but can be configured to pull available data such as gps location and time.
How WIS Service Verification solutions will help your business!
Reduce Customer Disputes
With evidence that you can present to your customers, you will greatly reduce disputes
Reduce Customer Support Staff costs
By dealing with disputes quicker, you have a tool that can reduce your wage bill
Guarantee Your Revenues
Make sure you get paid for what you are collecting! Our solutions will help you capture extra carts or collections that you are not charging for.
Improve Customer Satisfaction Scores
Time and time again, we see how our verification solutions help to improve staff performance which results in fewer issues and happeir customers
But Dont just take our word....
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